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Delivery all over Pakistan is FREE for orders above Rs.1500/-, otherwise charged a flat fee of Rs.200/- . You may use the Shipping Estimator at cart before checkout.
Orders above 3KG in weight or having a large volumetric size will be be charged as per weight, and our customer care representative will contact you with a shipping quote, no matter if the order showed free shipping by default.
Your order will be shipped from our Gulberg, Lahore (Pakistan) dispatch center. In case you would like to self pickup your order, please select Pickup option at checkout. For self pickup, you must place an order online to receive a "Ready for Pickup" notification. Pickup location: https://fspk.app/map (Timings: 3:00-6:00pm Mon-Sat).
We deliver all over Pakistan, to over 430 cities/villages via tracked courier services. However, you are requested to check with us first if your delivery address is not in a major city/village.
Cash on Delivery (COD) is not possible. This is year 2024, when the world has moved towards cashless payment lifestyle. Only prepaid orders via Bank Transer, Raast, Credit/Debit Card, easypaisa, JazzCash, Digitt+, Zindigi, OPay, Sadapay, nayapay or self pickup will be processed. If you have a trust issue, please ask someone to collect your order from our dispatch center in Gulberg 2, Lahore (Pk).
For international orders, please get in touch with our 24/7 support for discounted shipping options.
Orders placed before 3:00 PM are dispatched same day, and tracking information shared by 11:00 PM via SMS and E-mail. Package snapshot is sent via WhatsApp or E-mail, whenever requested.
If your order is prepaid, you can expect it within 1-3 days at your doorstep! However, in some cases of suburbs / rural villages, delivery times may vary up to 5 days.
Orders normally take 2-3 working days. Rural areas might take up to 5 days and this will be carried out via courier or Pakistan Postal Service. .
If the weather, health or political conditions are unfavorable in your region, please understand for any unavoidable delays that are out of our control.
Prepaid orders from regular customers in Lahore are normally attempted to be delivered same day by 6:00 PM, when they are placed before 11:00 AM. Excluded areas are Bahria Town, Sunder Industrial Estate, Shahdra, Walled City, and other areas outside Ring Road's vicinity.
Wholesale and bulk orders are not facilitated with this service.
LIVE tracking is available when requested via WhatsApp. Services are outsourced to Careem, Bykea, inDrive, Yango, pandago (foodpanda), or own delivery rider.
To track your orders, please check for a dedicated tracking link shared with you via E-mail and SMS, once your order ships.
